CUSTOMER SERVICE | UP TO 25 DAYS ANL | UP TO 6 MONTHS BONUS

MCI Career Services Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is looking for an individual to oversee daily service counter operations. The role involves ensuring high service standards, assisting shoppers, and supporting mall promotions. Candidates with a minimum of O Level education and related experience are preferred. This role offers a salary between $2,500 and $3,000, including various benefits and a performance bonus.

Benefits

Performance bonus (up to 6 months)

18 days annual leave

Group hospitalization & surgical coverage for self, spouse, and children

Qualifications

• 2 years related experiences will be an advantage.

Responsibilities

• Oversee daily service counter operations.
• Ensure high service standards and excellent customer experience.
• Assist shoppers and handle customer enquiries.
• Support mall promotions and activities, including gift redemptions.
• Work with the Marketing Manager to support mall campaigns.

Education

Min O levels and above

Job description

Job Summary

• Working Hours: 7:30am–4:30pm or 1:00pm–10:00pm (rotating shifts)

• Workdays: 5 days/week (including weekends & public holidays)

• Salary: $2,500–$3,000 (based on experience)

• Benefits: Performance bonus (up to 6 months), From 18 days annual leave, Group hospitalization & surgical coverage for self, spouse, and children

Job Descriptions

1. Oversee daily service counter operations

2. Ensure high service standards and excellent customer experience

3. Assist shoppers and handle customer enquiries

4. Support mall promotions and activities, including gift redemptions

5. Work with the Marketing Manager to support mall campaigns

Requirements

• Min O levels and above

• 2 years related experiences will be an advantage

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

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We regret to inform that only shortlisted candidates would be notified.

Chat Kah Ni (Canny) Registration Number: R25154203
EA License No: 06C2859 (MCI Career Services Pte Ltd)