CUSTOMER SERVICE | UP TO 25 DAYS ANL | UP TO 6 MONTHS BONUS

MCi Career Services; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking candidates for a customer service role involving service counter operations and promoting mall activities. The position offers a salary of $2,500–$3,000 and various benefits, including a performance bonus and annual leave. Candidates should have O levels and preferably 2 years of relevant experience.

Benefits

Performance bonus (up to 6 months)

18 days annual leave

Group hospitalization & surgical coverage

Qualifications

• Min O levels and above.
• 2 years related experience will be an advantage.

Responsibilities

• Oversee daily service counter operations.
• Ensure high service standards and excellent customer experience.
• Assist shoppers and handle customer enquiries.
• Support mall promotions and activities, including gift redemptions.
• Work with the Marketing Manager to support mall campaigns.

Education

O levels

Job description

Job Summary

• Working Hours: 7:30am–4:30pm or 1:00pm–10:00pm (rotating shifts)

• Workdays: 5 days/week (including weekends & public holidays)

• Salary: $2,500–$3,000 (based on experience)

• Benefits: Performance bonus (up to 6 months), From 18 days annual leave, Group hospitalization & surgical coverage for self, spouse, and children

Job Descriptions

1. Oversee daily service counter operations

2. Ensure high service standards and excellent customer experience

3. Assist shoppers and handle customer enquiries

4. Support mall promotions and activities, including gift redemptions

5. Work with the Marketing Manager to support mall campaigns

Requirements

• Min O levels and above

• 2 years related experiences will be an advantage

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

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We regret to inform that only shortlisted candidates would be notified.

Chat Kah Ni (Canny) Registration Number: R25154203
EA License No: 06C2859 (MCI Career Services Pte Ltd)