Customer Service Supervisor, Air Export (5 Days / Freight Forwarding / East / MNC)

EA Recruitment Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics recruitment agency in Singapore is seeking a Logistics Manager to supervise a small team and ensure timely shipments while maintaining compliance with trade regulations. The ideal candidate should have a background in Logistics Management with 2-4 years of experience, and be skilled in negotiation and team leadership. This position offers a competitive salary, AWS, and excellent welfare benefits.

Benefits

AWS

Variable Bonus

Excellent Welfare

Qualifications

• 2 - 4 years of relevant work experience in Logistics / Freight Forwarding company.
• Possess Certified Customs Declarant or Dangerous Goods certification will be advantageous.

Responsibilities

• Supervise a small team and operations to ensure timely shipments.
• Negotiate freight rates and agreements with vendors.
• Monitor operational KPIs and suggest process improvements.

Skills

Team supervision

Logistics operations management

Communication skills

Negotiation skills

Education

NITEC / Diploma / Degree in Logistics Management

Job description

• Company located at Changi Airfreight Centre
• Working hours: 5.5 Days (Monday-Friday: 8:30am-6pm), Saturday WFH
• Well Established MNC Freight Forwarding Company
• AWS + Variable Bonus + Excellent Welfare

Job Scope

• Supervise a small team, ensure shipments are arranged on time, maintain compliance with trade regulations, and support smooth coordination between clients, vendors, and internal teams.
• Supervise daily export, and transshipment operations
• Mentor and manage a small team of freight staff
• Coordinate with internal teams: sales, finance, and warehouse
• Handle client and vendor communications; resolve service issues
• Negotiate freight rates and agreements with vendors and business partners
• Ensure accurate shipment documentation and compliance with regulations
• Monitor operational KPIs and suggest process improvements

Requirement

• NITEC / Diploma / Degree in Logistics Management or relevant discipline
• 2 - 4 years of relevant work experience in Logistics / Freight Forwarding company
• Possess Certified Customs Declarant or Dangerous Goods certification will be advantageous

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

EA Recruitment Pte Ltd

EA License No: 21C0492