Customer Service Specialist: Delivery & Compliance Expert

Tee Hai Chem Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A chemical supply company in Singapore seeks a candidate for customer order handling and logistics coordination. Responsibilities include responding to inquiries, resolving feedback, and maintaining customer contact databases. Ideal candidates will have a Diploma in Business Admin and at least 2 years of relevant experience, with SAP knowledge being a plus. A 5-day work week with transportation provided from designated MRT stations is included.

Benefits

Company transport provided

5-days work week

Qualifications

• Minimum 2 years working experience in related field.
• Familiarity with customer service operations.
• Ability to handle customer feedback effectively.

Responsibilities

• Accept and respond to order inquiries from customers.
• Coordinate logistics to ensure on-time delivery.
• Maintain database of customer contacts.

Skills

Communication skills

Customer service

Organizational skills

Attention to detail

Education

Diploma in Business Admin

Tools

SAP

Microsoft Office

Job description

A chemical supply company in Singapore seeks a candidate for customer order handling and logistics coordination. Responsibilities include responding to inquiries, resolving feedback, and maintaining customer contact databases. Ideal candidates will have a Diploma in Business Admin and at least 2 years of relevant experience, with SAP knowledge being a plus. A 5-day work week with transportation provided from designated MRT stations is included.