Customer Service Officer #West #Jasmine

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

A recruitment agency is seeking a Customer Service Officer for a 6-month role in Singapore. The ideal candidate will manage shopper relations at the Concierge Desk, assist in events, handle administrative tasks and support in loyalty programs. Working hours vary across shifts, and pay is $15 per hour. Interested candidates should apply via email.

Responsibilities

• Handle systems relating to shopper management and rewards programs.
• Provide assistance and general information to shoppers at the Concierge Desk.
• Handle the administrative and clerical work relating to events and promotions at the mall.
• Handle mall redemption programs such as vouchers, premiums, and parking.
• Assist in customer loyalty programs.
• Assist in collating tenants’ gift voucher reimbursement.
• Assist in events at the mall, especially weekends, whenever necessary.
• Handling and administering Lost & Found items.
• Answering incoming phone calls.
• Assist with assigned administrative duties from Marcom Manager.
• Other ad hoc duties as assigned.

Job description

Role: 6 months Customer Service Officer

Location: Buona Vista MRT

Working Hours: 9.30am–6.30pm / 12.00pm–9.00pm / 1.15pm–10.15pm

(Any 5 days per week, rotating)

Pay: $15 per hour

Responsibilities

• Handle systems relating to shopper management and rewards programs.
• Provide assistance and general information to shoppers at the Concierge Desk.
• Handle the administrative and clerical work relating to the events and promotions at the mall.
• Handle mall redemption programs such as vouchers, premiums, and Parking.
• Assist in customer loyalty programs.
• Assist in collating tenants’ gift voucher reimbursement.
• Assist in events at the mall, especially weekends, whenever necessary.
• Handling and administering Lost & Found items.
• Answering incoming phone calls.
• Assist with assigned administrative duties from Marcom Manager.
• Other ad hoc duties as assigned.

How to apply

Interest applicants, pls email updated resume to [e-mail]

Jasmine Goh
The Outsourcing Team

Recruit Express Pte Ltd

EA Lic: 99C4599