Customer Service officer (West) #EAT

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Customer Service Officer. The role involves liaising with customers regarding orders and coordinating with logistics for shipments. Ideal candidates should have O levels and 2-3 years of experience in order processing or logistics. The position offers a dynamic work environment and opportunities for growth.

Qualifications

• 2-3 years of experience in order processing/logistics.

Responsibilities

• Liaising with Customers for all orders including confirmation and shipment.
• Collaborating with Logistics to arrange shipment schedules.
• Updating product lists for customers monthly.

Skills

Order processing

Communication

Logistics coordination

Education

Min O levels

Job description

Customer Service Officer

• Liaising with Customers for all orders including confirmation, goods-ready and shipment schedule
• Liase with Logistics department to arrange vessel shipment schedule for the orders.
• Liaising with Production department regarding orders and manufacturing data (i.e. labels, labelling, manufacturing batch forms etc).
• Order Procurement - Allocation, depletion and checking of raw materials for orders.
• Issuance of sample batch forms to production for sample requests from customers.
• Inventory Control – Update records of Purchase Order receipts, Incoming Stock Gain and Raw Material Quality form for QC (Quality Control).
• Covering the Inventory and Purchasing duties during the absence of the Purchasing & Admin Manager.
• Update and provide the Product List to customers monthly
• Any other adhoc tasks related to administrative

Requirements

• Min O levels and above with 2-3 years of experience in order processing/logistics

Contact

For interested candidates, please send your updated resume:

Email: [e-mail]

Telegram: @Angie_TL

Whatsapp: [phone]

Angela Teh Ling Wei

(CEI No.R1104464)

Recruit Express Pte Ltd

EA License No. 99C4599