Customer Service Officer (Sales Support) #66077

ANRADUS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking a Customer Service Officer (Sales Support)/ Sales Admin to handle inquiries, negotiate rates, and develop key accounts. Candidates without experience are welcome, as training will be provided. The role involves timely responses, communication with operations, and report generation. Join a dynamic team with a focus on customer satisfaction.

Qualifications

• Candidates without experience are welcome to apply. Training will be provided.

Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution.
• Assist with providing pricing strategies for clients.
• Develop key account business through communication.
• Report generation.
• Other ad-hoc duties may be assigned.

Skills

Proficient in Microsoft Office

Job description

Overview

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

Qualifications

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

How to Apply

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [e-mail]. Please indicate #66077 on the email subject.

Policy

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781