Customer Service Officer (Part Time / Office Hours / Weekends) #HJG

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a customer service representative to assist clients with queries and manage student registrations. The ideal candidate should have at least a GCE ‘O’ Level qualification, knowledge of Microsoft Office, and the ability to commit to weekends. Strong communication skills are essential. Interested candidates can send their resumes to the provided email addresses.

Qualifications

• Minimum GCE ‘O’ Level or higher.
• Able to commit to working on weekends.
• Basic knowledge of Microsoft Office.
• Able to start work immediately.

Responsibilities

• Assist customers with queries and concerns.
• Handle administrative tasks for student registrations.
• Provide accurate information on enrichment programmes.
• Respond to enquiries in person, by phone, and email.
• Follow up with prospective families.
• Promote new courses and maintain product knowledge.
• Work towards company sales targets.
• Support daily operations and maintain service standards.

Skills

Customer service orientation

Communication Skills

Basic Microsoft Office knowledge

Education

GCE ‘O’ Level or higher

Job description

Job Responsibilities:

• Assist customers with queries and concerns in a service-oriented manner
• Handle administrative tasks related to student and course registrations
• Provide accurate information on enrichment programmes and advise parents on suitable course options
• Respond to enquiries in person, by phone, and email with professionalism
• Follow up with prospective families and support them through the enrollment process
• Promote new courses and maintain up-to-date knowledge of programme offerings
• Work towards company sales targets and help maximize customer retention
• Support daily operations and maintain high service standards

Job Requirements:

• Minimum GCE ‘O’ Level or higher
• Able to commit to working on weekends
• Basic knowledge of Microsoft Office
• Able to start work immediately

If you are interested in this position, do kindly drop your most updated resume to [e-mail] and [e-mail] (Attn: Customer Service)

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599