Customer Service Officer - Order Processing / Clementi / AutoCount [2683]

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is looking for a Customer Service Assistant to manage customer accounts and assist with orders. The role requires at least 1 year of relevant experience, a secondary school education, and familiarity with AutoCount software. Working hours are Monday to Friday with alternate Saturdays. Competitive salary offered.

Qualifications

• Min 1 year of relevant working experience.
• Strong customer service orientation.

Responsibilities

• Assist with placement of orders via phone, email, mail or fax.
• Keep records of customer interactions and process accounts.
• Open and maintain customer accounts.

Skills

Customer service skills

Multi-tasking

Adaptability

Education

Secondary School / O Level or equivalent

Tools

AutoCount software

Job description

WhatsApp: [phone] (Kyler)

Email: [e-mail]

Basic Salary: $2000 - $2200
Working hours: Mon - Fri: 8am-5pm, Alt Sat: 8am to 12pm
Working Location: Pandan Loop (Clementi)

Responsibilities

• Assist with placement of orders via phone, email, mail or fax
• Keep records of customer interactions, process customer accounts, and file documents
• Open and maintain customer accounts by recording account information
• Versed with AutoCount software, for invoicing and back-of-house logistics management between Sales and Warehousing teams
• Ability to multi-task and prioritize workload and adapt to changing procedures and processes.
• Any other ad‑hoc duties assigned as and when required by superior

Requirements

• Secondary School / O Level or any equivalent
• Min 1 year of relevant working experience