Customer Service Officer - Office Hours

SCIENTEC CONSULTING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A consulting company in Singapore is seeking candidates for a customer service role. Responsibilities include managing enquiries, handling complaints, and ensuring a seamless customer experience. No experience is required as training will be provided. Candidates must be Singaporeans and hold a minimum of an O/A/H.Nitec/Diploma or its equivalent.

Qualifications

• Only Singaporeans are eligible to apply.

Responsibilities

• Attend to and manage enquiries in person/over the counter.
• Handle general enquiries and manage complaints.
• Ensure a seamless experience for customers.

Education

O/A/H.Nitec/Diploma

Job description

No Experience Required – Training Provided

5 Days work week

Jobs Responsibilities:

• Attend to and manage enquiries in person/over the counter, and kiosk.
• Handle general enquiries, manage complaints and feedback.
• Routing resolve concern, and elathe cases if required.
• Ensure seamless experience, and other ad-hoc as required.

Requirements:

• Singaporean Only
• Minimum O/A/H.Nitec/Diploma in any field or its equivalent

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Ho Kah Yeow | R1879233

ScienTec Consulting Pte Ltd | 11C5781