Customer Service Officer - General admin duties / Clementi [2683]

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking a dedicated individual to assist with customer order placement and account management. The ideal candidate will have at least 1 year of relevant experience and be proficient in AutoCount software. You will manage customer interactions, maintain accounts, and adapt to various workflows. This role offers a basic salary between $2000 and $2200, along with structured working hours from 8 AM to 5 PM on weekdays and 8 AM to 12 PM on alternate Saturdays.

Qualifications

• Minimum 1 year of relevant working experience.
• Ability to adapt to changing procedures and processes.

Responsibilities

• Assist with placement of orders via phone, email, mail or fax.
• Keep records of customer interactions and process customer accounts.
• Open and maintain customer accounts by recording information.

Skills

Customer interaction management

Multi-tasking

Proficiency in AutoCount software

Education

Secondary School/ O Level or equivalent

Tools

AutoCount

Job description

WhatsApp: [phone] (Kyler)
Email: [e-mail]

Basic Salary: $2000 - $2200
Working hours: Mon - Fri: 8am-5pm, Alt Sat: 8am to 12pm
Working Location: Pandan Loop (Clementi)

Responsibilities

• Assist with placement of orders via phone, email, mail or fax
• Keep records of customer interactions, process customer accounts, and file documents
• Open and maintain customer accounts by recording account information
• Versed with AutoCount software, for invoicing and back-of-house logistics management between Sales and Warehousing teams
• Ability to multi-task and prioritize workload and adapt to changing procedures and processes.
• Any other ad-hoc duties assigned as and when required by superior

Requirements

• Secondary School/ O Level or any equivalent
• Min 1 year of relevant working experience

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683