Customer Service Officer (Full-Time | Entry-Level Friendly)

Caring Skin; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading skincare brand in Singapore is seeking passionate individuals for the role of Customer Service Officers. This entry-level position offers the chance to engage with customers, ensuring a positive experience and addressing inquiries. Ideal candidates are friendly and willing to learn, with good communication skills. Join a supportive team that values employee growth and offers a positive work environment.

Benefits

Staff discounts on services

Career growth opportunities

Training and mentorship

Qualifications

• Friendly and willing to learn.
• Good communication and problem-solving skills.
• Basic computer knowledge.

Responsibilities

• Greet and assist customers warmly.
• Address and resolve customer inquiries.
• Handle walk-ins, phone calls, and emails professionally.

Skills

Communication skills

Problem-solving skills

Customer-focused attitude

Education

Diploma holders (any field)

Job description

Overview

Are you a fresh diploma graduate with a passion for people and a keen interest in beauty and skincare?

Kickstart your career with Caring Skin, Singapore’s leading skin wellness brand! We\'re expanding and looking for enthusiastic, service-oriented individuals to join our team as Customer Service Officers.

This is the perfect opportunity for entry-level candidates eager to gain real-world experience in customer service, communication, and retail operations — all within a supportive and inclusive work environment.

What You\'ll Be Doing

Customer Interaction

• Greet and assist customers warmly, creating a positive and welcoming experience.
• Share accurate information about our services, products, and promotions.
• Be a proud brand ambassador representing Caring Skin’s values.

Problem-Solving & Support

• Address and resolve customer inquiries or concerns professionally.
• Help clients with appointment scheduling and follow-ups.

Communication & Coordination

• Handle walk-ins, phone calls, and emails professionally.
• Work closely with teammates to ensure smooth daily operations.

Stay Updated & Informed

• Keep up with new products, services, and offers.
• Gather and share customer feedback for continuous improvement.

Store Presentation

• Support in maintaining a clean, organized, and visually appealing environment.

Who We\'re Looking For

• Fresh Diploma holders (any field) — no experience required!
• Friendly, customer-focused, and willing to learn
• Able to work retail hours:

• Weekdays: 11:00am – 9:00pm
• Weekends/PH: 10:00am – 8:00pm
• 8 off days per month
• Good communication and problem-solving skills
• Basic computer knowledge (bonus if you’re tech-savvy!)
• Interest in skincare and wellness is a plus
• Open to Singaporeans only

Why Join Caring Skin?

• Certified Great Place to Work – We’re proud of our positive, employee-first culture
• Career growth – Opportunities for internal promotion and development
• Training & Mentorship – Learn and grow with us
• Employee Perks – Staff discounts on services and skincare
• Supportive Team – Work in a collaborative and uplifting environment
• Work-Life Balance – We respect your time, both in and out of work

Job Location (Multiple Location): (2 outlets rotating)

• East (Bedok)
• North East (Kovan)
• West (Clementi)
• Central (Orchard)

How to Apply

If you are passionate about customer service and excited to join a growing team, we’d love to hear from you! Please click on apply or email to [e-mail] or text to 8779 0917

Join Caring Skin and be part of a meaningful career in the skincare industry. We’re not just a company — we’re a community that believes in growth, care, and empowering one another.

Apply today and start your journey with a brand that cares!