Customer Service Officer (From Logistics/ Supply Chain/Freight) -ALL WELCOME

Search Personnel; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment firm in Singapore is seeking a Customer Service Officer from the Logistics sector. The position requires attendance to customer inquiries and booking of shipments. No experience is required, but candidates from the supply chain are preferred. Bilingual candidates who can speak English and Mandarin will have an advantage. This is a permanent role with a basic salary of up to $3500 plus performance bonuses.

Qualifications

• NO EXPERIENCE WELCOME (MUST BE FROM SUPPLY CHAIN) - Training Provided.
• 2 years of experience in freight forwarding (AIR/Sea freight) - added advantage.
• Bilingual in both English and Mandarin to converse with Mandarin-speaking clients.

Responsibilities

• Attending to Customer’s inquiries and booking of shipments.
• Arrange for space bookings and monitoring.
• Liaise closely with Import/Export Department for smooth execution.
• Preparation of all pre-alerts to respective stations.
• Build and improve good working relationships with customers.

Skills

Communication skills

Customer service

Problem-solving

Negotiation skills

Tools

MS Office

Job description

Customer Service Officer (From Logistics/ Supply Chain/Freight) - ALL WELCOME

Position : Customer Service Officer (From Logistics/ Supply Chain/Freight) - ALL WELCOME

Location : Tampines Industrial Crescent

Working hours : 5 working days, Monday-Friday 8:30-5:30

Salary : Basic up to $3500 + Performance Bonus

Duration : Permanent

Responsibilities

• Attending to Customer’s enquiries and booking of shipments
• Arrange for space bookings and monitoring
• Liaise closely with Import/Export Department for smooth execution for all jobs
• Preparation of all pre-alerts to all respective stations prior to arrival and departure of shipping
• Checking of arriving and uplift details each morning and also keep all Customers informed of the acquired information
• To check and ensure customers special request/handling is duly complied
• Deal with the respective parties effectively & efficiently, using a diplomacy and negotiation skills
• Good fillings systems and proper housekeeping
• Build and improve good working relationships with the internal and external customers

Qualifications

• NO EXPERIENCE WELCOME (MUST BE FROM SUPPLY CHAIN) - Training Provided
• 2 year experience in freight forwarding (AIR /Sea freight)- added advantage
• Proficient in MS office applications
• Bilingual in both English and Mandarin to converse with Mandarin speaking clients

Send your resume via Email to ****@searchpersonnel.com.sg

***We do not charge our candidates any referral fee nor bind them with any contract.***