Customer Service Officer – Enforcement - EH03

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is looking for a Customer Service Officer – Enforcement. This role involves engaging with customers about vehicle damage reports, investigating issues, and managing accident reports. Ideal candidates should be familiar with office software and possess relevant experience. A Class 3 or Class 2B license is advantageous. Join us for a rewarding career with flexible working hours.

Qualifications

• Familiar with office productivity software and web technologies.
• Previous experience in customer service or related fields preferred.
• Licenses for vehicles are a plus.

Responsibilities

• Engage with customers regarding vehicle damage reports.
• Investigate vehicle damages and assess repair costs.
• Manage accident reports and customer follow-ups.
• Assist in vehicle recovery when required.
• Perform tasks assigned by the supervisor.

Skills

Strong familiarity in office productivity software

Experience in enforcement or collection

Class 3 or Class 2B license

Job description

Customer Service Officer – Enforcement

• Working days: 5. 5 days
• Working time: Mon to Fri 9am-6pm/10am -7pm, Sat 9am-1pm /10am -2pm (can choose)
• Salary range: $2500 - $2800
• Working location: Paya Lebar

Responsibilities

• Working with the customer on their vehicle damage report in the form of outbound calls, emails or onsite visits.
• Required to investigate damages found on our vehicles, assess the cost of repairs and follow up with the customers.
• Assisting and managing accident reports and follow-ups.
• Assisting with the recovery of vehicles if required.
• Required to assist with any other tasks assigned by supervisor

Requirements

• Strong familiarity in office productivity software and web technologies.
• Experience in this field will be a strong bonus (enforcement, collection, etc
• Having class 3 or class 2B (and above) licence would be advantageous

✅Interested personnel kindly send your CV to WhatsApp: https://wa.me/65 88567364(Ethan)

Han Meng Zhuo | Reg No: R25138931

The Supreme HR Advisory Pte Ltd | EA No: 14C7279