Customer Service Officer - Enforcement - EH03

The Supreme HR Advisory; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local HR Advisory firm in Singapore seeks a Customer Service Officer to manage customer vehicle damage reports. Responsibilities include investigating vehicle damages, handling accident reports, and assisting customers through various communication channels. Applicants should be familiar with office software and have some experience in customer service. A driving license is a plus. The role is full-time in Paya Lebar with a salary range of $2500 - $2800.

Qualifications

• Strong familiarity with office productivity software and web technologies.
• Experience in enforcement or collections is a plus.
• Class 3 or Class 2B license would be advantageous.

Responsibilities

• Work with customers on their vehicle damage reports through calls, emails, or visits.
• Investigate damages and assess repair costs.
• Manage accident reports and follow-ups.
• Assist in the recovery of vehicles if required.
• Perform other tasks assigned by the supervisor.

Skills

Office productivity software

Web technologies

Customer service

Job description

Customer Service Officer - Enforcement

• Working days: 5. 5 days
• Working time: Mon to Fri 9am-6pm/10am -7pm, Sat 9am-1pm /10am -2pm (can choose)
• Salary range: $2500 - $2800
• Working location: Paya Lebar

Responsibilities

• Working with the customer on their vehicle damage report in the form of outbound calls, emails or onsite visits.
• Required to investigate damages found on our vehicles, assess the cost of repairs and follow up with the customers.
• Assisting and managing accident reports and follow-ups.
• Assisting with the recovery of vehicles if required.
• Required to assist with any other tasks assigned by supervisor

Requirements

• Strong familiarity in office productivity software and web technologies.
• Experience in this field will be a strong bonus (enforcement, collection, etc).
• Having class 3 or class 2B (and above) licence would be advantageous.

✅Interested personnel kindly send your CV to WhatsApp: https://wa.me/65 88567364(Ethan)