Customer Service Officer - Education

My English Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An educational center in Singapore is looking for a manager to oversee daily operations and coordinate classes. The role involves engaging with parents and students, providing course consultations, and ensuring effective communication among all stakeholders. Candidates must have good interpersonal skills, a love for working with children, and be able to work evenings and weekends. This position offers a dynamic work environment and the chance to make a difference in children's education.

Qualifications

• Ability to coordinate and liaise with parents and teachers.
• Must love to work with children.
• Willingness to work on weekends and weekday evenings.

Responsibilities

• Managing, coordinating, and facilitating classes for the center.
• Handle walk-ins and telephone inquiries, providing course consultation.
• Assist with day-to-day services and administrative activities.

Skills

Good interpersonal skills

Team player

Ability to work independently

Prioritization skills

Job description

You will support the day-to-day running and managing of an education centre teaching primary and pre-primary students. This is a knowledge intensive job as you need to know our programmes and processes well. It helps if you are pro‑active, independent and able to deal with all people from all walks of life. Why? This role is the connecting point between all stakeholders in the centre like parents, students, teachers and colleagues so that the education outcomes for the children are reached.

Responsibilities:

• Managing, coordinating and facilitating classes for the centre
• Handle walk‑ins and telephone enquiries and provide course consultation to prospective parents and students
• You will assist the day‑to‑day services/admin activities of the centre.

Requirements:

• Good interpersonal skills with ability to coordinate and liaise with parents/teachers + love to work with children
• A team player, independently working and able to prioritise tasks at hand
• Ability/readiness to work on both weekends and weekday evenings in line with current centre's operating hours

Interested candidates are invited to apply online via the button of APPLY NOW below. Thank you for applying. Shortlisted candidates will be contacted.