Customer Service Officer (East)

GMP Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics and operations company in Singapore is looking for a candidate to handle full-cycle order processing, coordinate logistics for on-time delivery, and maintain inventory control. The role requires a minimum of 2 years of experience and familiarity with Oracle or SAP systems. Good communication and interpersonal skills are essential, along with the ability to stand by for rotating weekends and public holidays.

Qualifications

• Minimum 2 years of relevant working experience.
• Oracle or SAP system experience will be an added advantage.
• Required to be on Monthly Rotating Weekend & Public Holiday Standby.

Responsibilities

• Handle full-cycle order processing including quotes, POs, and SOs.
• Ensure critical on-time delivery by coordinating logistics.
• Maintain inventory control and ensure data integrity.

Skills

Good communication

Interpersonal skills

Tools

Oracle

SAP

Job description

Handle full-cycle order processing, including quotes, POs, and SOs, while managing customer consignment programs.

Ensure critical on-time delivery by coordinating logistics among customers, vendors, and internal engineers.

Maintain inventory control and ensure data integrity across customer price books and operational filing systems.

Serve as a primary contact to effectively resolve inquiries and cultivate strong relationships with customers and business partners.

Qualifications

• Minimum 2 years of relevant working experience
• Oracle or SAP system experience will be an added advantage
• Good communication and good interpersonal skills
• Required to be on Monthly Rotating Weekend & Public Holiday Standby