Customer Service Officer (Country Club)

Prestige Professions Pte Ltd; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading service firm in Singapore is seeking an experienced administrative assistant to manage daily office operations and ensure a seamless experience for clients at the reception. The ideal candidate should have at least a year of experience in admin or customer service and proficiency in Microsoft Office. This role requires a detail-oriented individual who can resolve issues promptly and coordinate with various departments.

Qualifications

• 1 year of admin or customer service experience.
• Proficiency in Microsoft Office software.
• Detail-oriented with strong organizational skills.

Responsibilities

• Handle feedback, complaints, and resolve issues promptly.
• Manage day-to-day office administration.
• Ensure smooth daily operations at reception.
• Prepare and process documents and reports.
• Coordinate with other departments for smooth operations.

Skills

Customer service

Administrative skills

Attention to detail

Proficiency in Microsoft Office

Job description

Responsibilities

• Handle feedback, complaints and resolve issues promptly
• Manage day-to-day office administration (filing, record-keeping, data entry)
• Ensure smooth daily operations of the check-in reception and seamless check-in and check-out experience for guests
• Prepare and process documents, reports and correspondence
• Coordinate with other departments to ensure smooth operations

Job Requirements

• 1 year of admin or customer service experience
• Proficiency in Microsoft Office
• Detail-oriented