Customer Service Officer - Call Centre (Bedok)

C&W Services; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading global real-estate services firm in Singapore is seeking a reliable individual for customer service. Responsibilities include managing calls, providing information, and handling feedback in a dynamic environment. Candidates should have O/A levels and prior experience in a contact center. This role promotes diversity and offers opportunities for development.

Benefits

Bonus for referring friends

Career development opportunities

Commitment to Diversity and Inclusion

Qualifications

• Experience in a Contact Centre environment is preferred.
• Ability to operate in a fast-paced environment.

Responsibilities

• Manage incoming and outgoing calls with accurate information.
• Handle customer feedback effectively.
• Perform administrative tasks as assigned.
• Maintain service delivery standards.

Skills

Customer service

Communication

Multi-tasking

Education

Minimum O / A levels and above

Job description

This role is responsible for providing top quality customer service, acting as a one‑stop service across our entire product/service range.

About the Role

• Professionally manage incoming and outgoing calls by providing accurate and consistent information
• Ability to communicate clearly and manage customers' feedback
• Organized and able to multi‑task in fast paced environment
• Maintain good service delivery
• Perform administrative tasks assigned
• Any other ad‑hoc duties as assigned

About You

• Minimum O / A levels and above.
• Prior experience in Contact Centre environment
• Ability to operate in a fast‑paced environment

Why join Cushman & Wakefield?

As one of the leading global real‑estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Bonus for referring friends
• Career development and a promote from within culture
• An organisation committed to Diversity and Inclusion

I'm ready to apply!

Apply now and get ready to be a part of our team!

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.