Customer Service Officer(Beauty)

Donna Beauty; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A beauty service provider in Singapore is seeking a customer service associate to manage appointments and assist walk-in customers. Responsibilities include answering inquiries via email and phone, managing the POS system, and handling payments. Candidates should be prepared for various administrative tasks. This role offers a structured schedule with two days off per week.

Responsibilities

• Handle all new and/or existing customers appointment booking.
• Attend to walk-in customers at the outlet.
• Assist all customers enquiries via emails and callings, including cold calling.
• Assist outlet manager on individual's commission calculation including data entry work.
• Manage outlet POS System for all transaction.
• Handle of monetary receipts and payment.
• Any other ad-hoc duties as assigned.

Job description

Working hours: Monday-Friday 11am to 8pm / Weekend and Public Holiday 10am-7pm

2 days off per week (1 weekday, 1 weekend)

Job Description

• Handle all new and/or existing customers appointment booking.


• Attend to walk-in customers at the outlet.


• Assist all customers enquiries via emails and callings, including cold calling.


• Assist outlet manager on individual's commission calculation including data entry work.


• Manage outlet POS System for all transaction.


• Handle of monetary receipts and payment.


• Any other ad-hoc duties as assigned.

Working Location

Jurong East - IMM