Customer Service Officer (Bank / $3.5k) #HKC

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking candidates to assist clients with login issues and handle inquiries professionally. The ideal candidate has customer service experience and a diploma in a relevant field. The role offers a salary of up to $3,500 with bonuses based on performance. Interested candidates should apply via email or WhatsApp.

Qualifications

• Customer service experience is strongly preferred.

Responsibilities

• Assist clients with login issues and guide on login.
• Handle inbound and outbound calls as needed.
• Understand client transactions and provide necessary advice.
• Resolve client queries and complaints professionally.

Skills

Customer service experience

Problem resolution

Education

Higher Nitec/Diploma in Banking & Finance, Business Management, Administration, Hospitality, or related field

Job description

Location: Fort Canning Downtown / Clarke Quay MRT
Working Hours: 8:30 AM – 5:30 PM (Mon–Fri) | 1.5-hour lunch break
Salary: Up to $3,500 + 1-month bonus (based on attendance & performance)

Responsibilities

• Assist clients with login issues (guide on login, reissue User ID/Password)
• Handle inbound calls; outbound calls as needed
• Understand client transactions (outstanding amounts, sales proceeds, contra profit/losses)
• Advise clients on necessary forms to complete
• Resolve client queries and complaints professionally

Requirements

• Minimum Higher Nitec/Diploma in Banking & Finance, Business Management, Administration, Hospitality, or related field
• Customer service experience is strongly preferred

If interested, please send me your most updated resume to WA: 65 8544 2998 or email me at: [e-mail]

All candidates’ information will be treated with the strictest confidence

Katherine Carlen

CEI.No: R25157446

Recruit Express Pte Ltd

EA Licence No: 99C4599