Customer Service Officer (5 days/Shift/Front-End) - $2600+AWS+VB

Tap Growth ai; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A customer service company in Singapore is seeking candidates for a front-end customer service role. Applicants should have at least 1 year of experience, preferably in the hotel or resort industry. Responsibilities include handling customer inquiries, assisting with bookings, and providing excellent service. The position requires shift work, including weekends and public holidays.

Qualifications

• Minimum 1 year of front-end customer service experience.
• Experience in the hotel/resort industry will have added advantage.
• Able to perform shift duties and work on weekends/public holidays.

Responsibilities

• Handle enquiry from customers.
• Assist customers with their booking and reservation.
• Provide good customer service.
• Assist in collecting payments.
• Generate reports at the end of the day.

Skills

Customer service

Communication skills

Education

GCE ‘N’ Level

Job description

Job Responsibilities

• Handle enquiry from the customer
• Assist customer on their booking and reservation
• Providing a good customer service to the customer
• Assist in collecting payment
• Generation report at the end of the day

Job Requirements

• GCE ‘N’ Level
• Minimum 1 year of front-end customer service experience
• Experience in the hotel/resort industry will have added advantageous
• Able to perform shift duties and work on weekends/public holidays

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

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