Customer Service Officer

Target Recruitment Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking a candidate for a customer service position. Responsibilities include handling customer inquiries, scheduling jobs, and performing data entry using a warehouse management system (WMS). Proficiency in Microsoft Office is required. The role may involve overtime work. Interested candidates can apply via [e-mail].

Qualifications

• Must have good communication skills.
• Ability to handle customer inquiries effectively.
• Experience in data entry and report generation.

Responsibilities

• Handle customers' inquiries and requirements via email/phone.
• Schedule and assign jobs to drivers; manage proof of delivery.
• Perform data entry using WMS.
• Generate picking and packing lists using WMS.
• Submit inventory reports to customers using WMS.

Skills

Proficiency in Microsoft Office

Ability to work overtime

Tools

WMS (warehouse management system)

Job description

Requirements

• Proficiency in Microsoft Office.
• Able to work OT when required.

Job Responsibilities

• Handle customers' inquiries & requirements via email/phone.
• Schedule & assign jobs to drivers; daily email of sign POD (proof of delivery).
• Perform data entry using WMS (warehouse management system).
• Generate picking & packing list by using WMS.
• Submit weekly/monthly inventory reports to customers by using WMS.

Other Duties

• No quota for work permit applications.
• Preparation of necessary documents as & when required.
• Communicate & coordinate with internal & external stakeholders.

Contact

Tel: [e-mail]

Job Category

Customer Service / Call Centres Telemarketing