Customer Service Officer

NATURAL HEALING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare retail clinic in Singapore is looking for individuals to join their team, serving as the first point of contact for clients and managing appointments. The ideal candidates are enthusiastic about wellness and eager to help people. Full training is provided, making it an excellent opportunity for those with no prior experience. The role focuses on customer care and guiding clients through their wellness journey.

Qualifications

• Enthusiastic about wellness and helping people.
• Strong interpersonal skills.
• Willingness to learn and undergo training.

Responsibilities

• Be the first point of contact for client inquiries.
• Manage appointments and send reminders.
• Guide clients through their wellness journey.
• Collaborate with therapists and consultants.

Job description

Job Description & Requirements

Why You’ll Love It Here at our healthcare retail-clinic setting:

• Locations – Jurong East, Kovan, Marine Parade
• Retail Hours Only – No overtime, just meaningful work
• Customer-Focused Role – Bring your warmth and people skills

No Experience? No Problem!

We welcome individuals with the right attitude and heart. Full training provided.

What You’ll Be Doing:

• Be the first point of contact – handle client inquiries and manage appointments like a pro
• Send friendly reminders and keep schedules running smoothly
• Understand our services and guide clients through their wellness journey
• Work closely with our team of therapists and consultants to ensure clients receive the best possible care

If you're enthusiastic about wellness and love helping people, we’d love to meet you!

Salary, title and other details are for reference and may not reflect the final offer.