CUSTOMER SERVICE OFFICER

HUA LANGUAGE CENTRE PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local language education center in Singapore is seeking an individual to manage reception duties and facilitate student registration. The role requires proficiency in Mandarin and English, excellent communication skills, and at least 2 years of relevant experience. Candidates must be organized, meticulous, and willing to work weekends. This position is a great opportunity for those passionate about education and communication.

Qualifications

• At least 2 years of relevant working experience.
• Ability to work on Saturdays and Sundays.
• Confident in communicating with teachers from China.

Responsibilities

• Man the reception desk and attend to enquiries from parents.
• Facilitate student registration process.
• Organise and maintain course & student data.
• Update statistics report for the branch.
• Liaise with teachers and parents on administrative matters.

Skills

Proficiency in Mandarin

Proficiency in English

PC skills (MS Microsoft Office)

Interpersonal and communication skills

Organised and meticulous

Job description

Job Description

• Man the reception desk of the school and attend to enquiries from new & existing parents
• Facilitate student registration process
• Organise and maintain course & student data
• Update statistics report for the branch
• Liaise with Chinese teachers and parents on administrative matters

Job Requirements

• Proficient in both Mandarin and English
• Must be able to communicate fluently in Mandarin with teachers from China
• Required to work on Saturday and Sunday
• Competence in PC skills (MS Microsoft Office)
• At least 2 years of relevant working experience
• Confident with good interpersonal and communication skills
• Organised and meticulous