Customer Service Officer

KENKO WELLNESS SPA & REFLEXOLOGY; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A wellness center in Singapore is seeking a service-oriented individual to manage appointment scheduling and promote massage treatments. Key responsibilities include performing daily transactions, front desk duties, and maintaining customer databases. The ideal candidate should possess a pleasant personality and be computer literate. No prior experience is required as training will be provided. This position offers a basic salary plus commission.

Benefits

Good and friendly working environment

Friendly working culture with training provided

Good career growth prospect

Qualifications

• Pleasant and service-oriented personality.
• No work experience required; training is provided.
• Able to work on retail hours.

Responsibilities

• Schedule appointment calendar.
• Promote massage treatments and packages.
• Record daily transactions for services performed.
• Handle front desk duties and customer queries.
• Maintain and update customer database.
• Handle front desk duties including answering queries and cashiering.
• Maintain and update customer database.

Skills

Service-oriented

Computer literacy (Words, Excel, Email)

Education

GCE 'N' Level or above

Job description

Job Highlights :

• Good and friendly working environment
• Friendly & sincere working culture with training provided
• Good career growth prospect

Responsibilities :

• Responsible for scheduling appointment calendar
• Promoting massage treatments and packages to customers
• Record daily transaction for all services performed
• Responsible for the day-to-day operations of the retail counters
• Enhance guest recognition at all times be addressing guests name and interacting with them on a professional level
• Handle front desk duties such as answering to customer's queries, appointment, scheduling, Cashiering etc.
• To maintain and update customer database at all time

Requirement :

• Minimum GCE 'N' Level or above
• Pleasant and service oriented personality
• Computer literacy - Words, Excels, Email
• No work experience required (Training will be provided)
• 6 days' workweek
• Shift : 10.00am to 7.00pm or 12.00pm to 9pm
• Able to work on retail hours
• Basic salary + personal sales commission

Interested candidate please CALL / SMS to 67370010 / 98391664 or for interview arrangement.