Customer Service Officer

KHL Printing Co Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A printing company based in Singapore is seeking an individual to handle order fulfilment and manage client communications. Responsibilities include processing orders, liaising with vendors and customers, and generating invoices. Candidates should possess O level or higher education, proficiency in MS Office, and excellent communication skills. This role requires multitasking in a fast-paced environment.

Qualifications

• Minimum O level and above.
• Proficient in MS Office.
• Highly motivated with the ability to work independently and as part of a team.

Responsibilities

• Handle order fulfilment and processing of orders.
• Liaise with various stakeholders.
• Generate invoices and quotations.

Skills

Communication skills

Team collaboration

Multi-tasking

Education

O level and above

Tools

MS Office

Job description

Job Description

• Handle order fulfilment and processing of orders from local/ overseas clients.
• Liaise with various stakeholders like vendor, customer, Internal Sales and production.
• ssue Delivery Order.
• Generate invoices and quotation.
• Liaise with freight forwarders on delivery issue.
• Attend customers’ enquiries.

Job Requirement

• Min “O” level and above.
• Proficient in MS Office.
• Highly motivated with the ability to work independently and as part of a team within a highly pressured, fast moving environment.
• Excellent communication and negotiation skills as well as analytical and resourceful.
• Can do attitude coupled with ability to multi-task.
• Must be able to handle documents written in English and Mandarin for verification of customer's artwork.