Customer Service Officer

KHL PRINTING CO. PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local printing company in Singapore is seeking an Order Fulfilment Specialist. The role involves processing orders, liaising with vendors and customers, and generating invoices. Candidates should have at least an 'O' level education, proficiency in MS Office, and excellent communication skills, with the ability to handle documents in English and Mandarin. This position requires a motivated individual who can thrive in a fast-paced environment.

Qualifications

• Ability to work independently and as part of a team.
• Comfortable in a fast-paced environment.
• Can handle documents in English and Mandarin.

Responsibilities

• Handle order fulfilment and processing of orders.
• Liaise with vendors, customers, and production teams.
• Issue Delivery Orders and generate invoices.

Skills

Proficient in MS Office

Excellent communication skills

Negotiation skills

Analytical skills

Resourceful

Education

Min 'O' level and above

Job description

Job Description

• Handle order fulfilment and processing of orders from local/ overseas clients.
• Liaise with various stakeholders like vendor, customer, Internal Sales and production.
• ssue Delivery Order.
• Generate invoices and quotation.
• Liaise with freight forwarders on delivery issue.
• Attend customers’ enquiries.

Job Requirement

• Min “O” level and above.
• Proficient in MS Office.
• Highly motivated with the ability to work independently and as part of a team within a highly pressured, fast moving environment.
• Excellent communication and negotiation skills as well as analytical and resourceful.
• Can do attitude coupled with ability to multi-task.
• Must be able to handle documents written in English and Mandarin for verification of customer's artwork.