Customer Service Officer

TSL LOGISTICS PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company based in Singapore is looking for an individual to handle various customer service tasks, including data entry and general administrative support. Candidates should have good communication skills and a proactive attitude. Basic computer literacy is required, with preferences for Microsoft Office or Google Workspace experience. This role offers the opportunity to work in a fast-paced environment.

Qualifications

• Experience in customer service is an added advantage.
• Good interpersonal and communication skills.
• Independent, proactive, and able to work in a fast-paced environment.
• Basic computer literacy required.

Responsibilities

• Handle data entry tasks accurately and efficiently.
• Manage incoming leads and respond promptly to customer enquiries.
• Record customer enquiries and relay information to the Sales Team.
• Provide general administrative support and assist with ad-hoc duties.

Skills

Customer service

Interpersonal skills

Communication skills

Proactivity

Basic computer literacy

Tools

Microsoft Office

Google Workspace

Job description

Responsibilities

• Handle data entry tasks accurately and efficiently

• Manage incoming leads and respond promptly to customer enquiries

• Record customer enquiries and relay information to the Sales Team

• Provide general administrative support and assist with ad-hoc duties as assigned

Requirements

• Experience in customer service is an added advantage

• Good interpersonal and communication skills, with the ability to coordinate effectively across teams

• Independent, proactive, and able to work in a fast-paced environment

• Basic computer literacy (Microsoft Office / Google Workspace preferred)