Customer Service Officer

SHR GLOBAL TALENT; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A food processing and manufacturing company in Singapore is seeking an Administrative Support with at least 1 year of experience in administrative duties. Responsibilities include accurately inputting information, managing orders, issuing notes, and providing customer support. Excellent MS Office skills and the willingness to work night shifts are required. This role offers a salary range of $2500 - $2800. Hybrid work model is not specified, as location indicates on-site.

Qualifications

• At least 1 year of related working experience in administrative duties.
• Willingness to work Nightshift.
• Ability to work 6 days a week.

Responsibilities

• Accurately input information into databases and spreadsheets.
• Receive and sort incoming orders.
• Issue Credit/Debit Notes.
• Liaise with teams to fulfil customer orders.
• Provide timely responses to customer inquiries.
• Update price lists for clients.
• Sort Supplier Invoices.

Skills

Proficient in MS Office (Words, Excel, Outlook)

Good communication and inter-personal skills

Job description

Responsibilities:

• Accurately inputting information into databases and spreadsheets.
• Receiving and sorting incoming Order.
• Issuing Credit / Debit Note.
• Liaise with various team to fulfil customer’s order when needed.
• Providing timely and professional responses to customer inquiries.
• Providing Timely Update of price list to existing clients.
• Filling / Sorting Supplier Invoice in running number.
• Other Ad-hoc job assigned by supervisors and/or managers.

Requirements:

• Proficient in MS Office (Words, Excel, Outlook)
• At least 1 year or above related working experience in administrative duties.
• Good communication and inter-personal skills.
• 6-days per week.
• Willing to work Nightshift.

Location : Tuas

Salary : $2500 - $2800

Company : Food Procesing & Manufacturing Company

Lin Stephanie

EA Registration Number: R23118908

EA Licence No: 23C1729 ( SHR Global Talent )