Customer Service Officer

MAVIS TUTORIAL CENTRE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An educational service provider in Singapore is seeking a dedicated individual to engage with customers, assist with queries, and promote programs. Candidates should have a minimum 'N' Level qualification and strong interpersonal skills. This role offers a supportive environment with opportunities for growth and development.

Benefits

5-day work week

Leave benefits

Medical benefits and insurance

Variable bonuses

Performance incentives

Comprehensive training program

Qualifications

• Able to commit to both weekends.
• Travelling required.
• Work in a fast-paced environment.

Responsibilities

• Engage customers in a friendly manner.
• Assist customers with their queries.
• Promote the organization’s programs professionally.
• Perform administrative duties for student registration.

Skills

Strong interpersonal skills

Communication skills

Positive work attitude

Team player

Multitasking ability

Education

Minimum ‘N’ Level

Job description

At Mavis Tuition Centre, we are committed to providing top-quality educational services to help students excel academically. Our experienced educators deliver personalized and innovative teaching methods tailored to each student's needs. We offer a comprehensive range of subjects, ensuring a well-rounded and thorough education. Our goal is to create a supportive learning environment that nurtures curiosity, encourages critical thinking, and drives success. Join us at Mavis Tuition Centre, where our exceptional services turn the journey of learning into an exciting and rewarding experience.

Job Highlights

• 5-day work week
• Leave benefits
• Medical benefits and insurance
• Variable bonuses
• Performance incentives

Responsibilities

• Engage customers in a friendly and approachable manner
• Assist customers with their queries and concerns with a service-oriented attitude
• Actively promote the organisation’s programmes to prospective clients in a professional manner
• Perform administrative duties pertaining to student and course registration matters

Requirements

• Minimum ‘N’ Level
• Able to commit to both weekends
• Travelling required
• Strong interpersonal and communication skills
• Positive work attitude, team player with strong service mindset
• Work in a fast-paced environment, able to multitask

Why choose us?

• Supportive Peers
• Recognition & Rewards
• Room for Growth & Career Advancement Opportunities
• Comprehensive Training Program tailored to enhance skill set