Customer Service Officer

TSL MOVERS & WAREHOUSING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics and warehousing company in Singapore is seeking a Customer Service Officer to handle data entry and manage customer inquiries. Ideal candidates should have strong communication skills, be detail-oriented, and able to thrive in a fast-paced environment. This role offers a supportive team setting and opportunities for growth within the industry.

Benefits

5-day work week

Supportive and friendly team environment

Opportunities to learn and grow

Qualifications

• Experience in customer service is an added advantage.
• Good interpersonal and communication skills.
• Independent, proactive, and able to work in a fast-paced environment.
• Basic computer literacy (Microsoft Office / Google Workspace preferred).

Responsibilities

• Handle data entry tasks accurately and efficiently.
• Manage incoming leads and respond promptly to customer enquiries.
• Record customer enquiries and relay information to the Sales Team.
• Provide general administrative support and assist with ad-hoc duties as assigned.

Skills

Customer service

Interpersonal skills

Communication skills

Organizational skills

Microsoft Office

Google Workspace

Job description

📍 Location: Jalan Buroh
🗓️ Work Days: 5-day work week
💰 Salary: $2,200 – $2,500 (based on experience)

About the Role

We are looking for a Customer Service Officer to join our mover and warehousing team. The ideal candidate is detail-oriented, organized, and enjoys providing excellent service in a fast-paced environment.

Responsibilities

• Handle data entry tasks accurately and efficiently
• Manage incoming leads and respond promptly to customer enquiries
• Record customer enquiries and relay information to the Sales Team
• Provide general administrative support and assist with ad-hoc duties as assigned

Requirements

• Experience in customer service is an added advantage
• Good interpersonal and communication skills, with the ability to coordinate effectively across teams
• Independent, proactive, and able to work in a fast-paced environment
• Basic computer literacy (Microsoft Office / Google Workspace preferred)

Why Join Us

• 5-day work week
• Supportive and friendly team environment
• Opportunities to learn and grow within the logistics and warehousing industry