Customer Service Officer

ZIRCON-SWIS FINE FOODS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A food distribution company in Singapore is seeking a dedicated administrative support professional to assist the Sales team. Responsibilities include processing customer orders and ensuring timely delivery, all while providing excellent customer service. Ideal candidates will have a minimum of GCE 'O' / 'N' Level or NITEC qualification and must be detail-oriented with strong communication skills.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work independently and in a team.
• Attention to detail in processing orders.

Responsibilities

• Provide administrative and operational support to the Sales team.
• Process and follow up on customer orders accurately.
• Coordinate with drivers to ensure timely delivery.
• Deliver excellent customer service.

Skills

Good communication and interpersonal skills

Positive attitude

Customer-oriented

Attention to detail

Education

Minimum GCE 'O' / 'N' Level or NITEC qualification

Job description

Job Description

• Provide administrative and operational support to the Sales team
• Process and follow up on customer orders accurately and promptly
• Coordinate with drivers and logistics team to ensure timely delivery of goods
• Deliver excellent customer service by applying product knowledge and handling customer enquiries effectively

Qualifications & Requirements

• Minimum GCE 'O' / 'N' Level or NITEC qualification
• Good communication and interpersonal skills
• Positive attitude, customer-oriented, and a team player
• Able to work independently with attention to detail