Customer Service Officer

ASTRO PACIFIC PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking a candidate for managing LCL/FCL bookings and coordinating import/export shipments. The ideal candidate will hold a minimum GCE 'O' Level and have good interpersonal skills, with 1-2 years of experience in freight forwarding preferred. Responsibilities include handling customer enquiries and finalizing job files.

Qualifications

• Minimum GCE 'O' Level qualification needed.
• Good interpersonal skills to interact with clients at all levels.
• Preferred 1-2 years of experience in freight forwarding and consolidation.

Responsibilities

• Handle customer LCL / FCL bookings and manage nomination accounts.
• Coordinate and arrange import/export shipment delivery.
• Close and finalize job files.
• Respond to customer enquiries.
• Liaise with customers and internal departments to execute instructions.

Skills

Interpersonal Skills

Communication Skills

Education

GCE 'O' Level

Job description

Job Description

• Handling of customer LCL / FCL bookings and handle nomination accounts
• Coordinate and arrange Import / Export shipment delivery
• Closing / Finalizing of job files
• Handle customers’ enquiries
• Liase with customers’ and internal department to execute customers’ instruction

Requirement

• Minimum GCE ‘O’ Level
• Good interpersonal and able to interact with all level
• Prefer 1-2 years experience in freight forwarding & consolidation