CUSTOMER SERVICE MANAGER - SWISS MNC

PEOPLE PROFILERS PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading manufacturing company in Singapore is seeking a Customer Service professional to handle client orders, prepare quotations, and resolve inquiries. The ideal candidate has at least 2 years of experience in Customer Service or Inside Sales and is proficient in Chinese. This role offers a competitive remuneration package with good benefits and flexible working hours.

Benefits

Competitive remuneration package

Comprehensive range of benefits

Flexible staggered working hours

Work from home available

Qualifications

• At least 2 years of relevant Customer Service, Inside Sales or Key Account Management experience.
• Experience with Mechanical or Electrical products.
• Proficient in Chinese to liaise with Chinese speaking clients.

Responsibilities

• Preparation of quotations to clients and follow up proactively on the outcome.
• Processing of clients’ orders, plan & schedule deliveries and preparation of shipping documents.
• Attend & resolve client enquiries, feedbacks or complaints.

Skills

Customer Service experience

Inside Sales experience

Proficient in Chinese

Job description

Up to $4,300 Basic + $200 Monthly Fixed Allowance + AWS + 2 Months Bonus

Swiss Manufacturing MNC, Good Benefits

Monday to Friday

Working location: West

Flexible staggered working hours with WFH available

Responsibilities:

• Preparation of quotations to clients and follow up proactively on the outcome
• Processing of clients’ orders, plan & schedule deliveries and preparation of shipping documents
• Attend & resolve client enquiries, feedbacks or complaints
• Preparation of purchase requisition to Procurement team
• Meeting of customers with the Sales Team
• Ensuring client satisfaction

Requirement:

• At least 2 years of relevant Customer Service, Inside Sales or Key Account Management experience
• Experience with Mechanical or Electrical products
• Proficient in Chinese to liaise with Chinese speaking clients

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits

We are an equal opportunities employer