Customer Service Manager (Salon Industry)

TALENT ACE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A premium beauty salon in Orchard, Singapore is seeking a front desk associate to manage operations and support customer inquiries. The role requires proficiency in calls and bookings, handling payments accurately, and promoting services. Attractive commissions are offered, along with a vibrant team environment. Interested candidates can apply via WhatsApp.

Benefits

Attractive commissions

Vibrant team environment

Prime location in Orchard

Qualifications

• Experience in front desk operations or customer service.
• Ability to handle calls and appointment bookings efficiently.
• Understanding of POS systems and payment processing.

Responsibilities

• Manage front desk operations and handle incoming calls.
• Process payments accurately using the POS system.
• Promote salon services and beauty products to customers.
• Assist marketing team with promotional activities.

Job description

📍 Location: Orchard

🕐 Working Hours: 10:00 AM – 8:30 PM

📅 Schedule: 6‑day work week (Fixed off on Tuesdays)

💰 Salary: Basic salary up to $2,800/month + Attractive Commissions

🔹 Job Responsibilities:

• Manage front desk operations: handle incoming calls, appointment bookings, walk‑in inquiries, and customer messages (WhatsApp, social media, email)
• Operate POS system and process payments accurately
• Promote and upsell salon services and beauty products
• Support the marketing team with promotional activities when needed

📌 Attractive commissions + vibrant team environment in a premium Orchard salon

📩 WHATSAPP wa.me/6589387313 TO APPLY 🎊

Code: CSMSALON