Customer Service Manager (Freight Forwarding, Shipping Industry)

TALENT TRADER GROUP PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A logistics company in Singapore is seeking a Sales Support Manager to manage a team of 6–7 employees. The role involves strengthening relationships with key clients, collaborating with other teams, and driving business development. Ideal candidates should have a Diploma or Bachelor’s degree in Logistics or Supply Chain and at least 10 years of experience in the freight forwarding industry. Interested applicants should email their resumes to the provided address.

Qualifications

• Minimum 10 years of experience in freight forwarding/logistics industry.

Responsibilities

• Manage the day-to-day activities of the Sales Support team.
• Establish and nurture relationships with key clients.
• Liaise with Customer Service, Operations, and Finance teams.

Skills

Communication skills

Negotiation skills

Presentation skills

Education

Diploma/Bachelor’s Degree in Logistics, Supply Chain or related field

Job description

Job Description

• Manage the day-to-day activities of the Sales Support team, overseeing a group of 6–7 employees
• Establish and nurture strong relationships with key clients while collecting relevant market insights
• Liaise with Customer Service, Operations, and Finance teams to ensure all client needs are effectively fulfilled
• Foster and sustain partnerships with international agents
• Work closely with senior management to explore and capitalize on opportunities for business development and market growth
• Provide suggestions for process enhancements and support the execution of improvement initiatives

Requirements

• Diploma/ Bachelor’s Degree in Logistics, Supply Chain, or a related field.
• Minimum 10 years of experience in a freight forwarding/ logistics industry.
• Excellent communication, negotiation and presentation skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [e-mail];

EA License No. 13C6305

Registration No. R23117856 CHOE KIN MUN

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