CUSTOMER SERVICE MANAGER

SINGJOB INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is looking for a dynamic individual to drive customer service development and global business expansion in labor and study abroad sectors. Candidates should have relevant experience and connections, ideally holding a degree in Business Administration. Responsibilities include building client partnerships, managing recruitment efforts, and achieving sales targets. Familiarity with regional markets is essential.

Qualifications

• Experience in the labor and study abroad visa market is required.
• Preferred candidates are Singapore Citizens or Permanent Residents.
• Holders of the Singapore CEI certificate are preferred.

Responsibilities

• Develop and expand labor agency recruitment market and partnerships.
• Assist with recruitment and management of foreign workers and students.
• Achieve monthly, quarterly, and annual sales targets.

Skills

Customer service development

Global business development

Client relationship management

Familiarity with labor and study abroad markets

Education

Bachelor's or MBA in Business Administration

Job description

Recruitment Requirements

• Experience in Singapore or a related industry or position, familiarity with the global labor and study abroad visa market in Southeast Asia, Europe, the United States, New Zealand, Australia, and other regions. Candidates with relevant client connections will be considered.
• A Bachelor's or MBA in Business Administration is preferred.
• Singapore Citizens or Permanent Residents are preferred.
• Holders of the Singapore CEI certificate are preferred.
• Relevant work experience in Singapore labor and study abroad is preferred.
• Salary: S$4,299-8,590.
• Willing to engage in customer service development and global business development for labor and study abroad. This position will be linked to marketing performance. The applicant will develop and expand the labor agency recruitment market and agency client partnerships in Southeast Asian countries, as well as expand and develop client partnerships in developed countries such as Europe, the United States, New Zealand, and Australia. The applicant must be familiar with the Chinese labor and study abroad agency market and its development and expansion, and comprehensively engage in all sectors and channels of Chinese labor and study abroad, as well as market and client partnerships.
• Assist the boss with foreign worker and student recruitment and development, as well as assistant work. Manage the company and expand global overseas markets. Assist the company with applications and management for foreign workers and students, and other on-site contact work.
• Responsible for building the company's departmental team and improving sales performance, responsible for achieving the company's monthly, quarterly, and annual sales targets. Responsible for developing and expanding the labor and study abroad markets in China, Vietnam, New Zealand, Indonesia, the Philippines, the United States, New Zealand, Australia, and Europe, and providing comprehensive customer service, marketing, and performance improvement in these markets.
• Develop monthly and annual sales performance and plans, responsible for achieving and completing performance targets, accountable for the company's monthly performance and incorporating these tasks into the performance appraisal system.
• Responsible for developing and expanding client relationships with various industries and employers in Singapore, and meeting the company's performance requirements for client development.
• Prepare weekly work and performance reports. Complete other tasks assigned by the boss. Contact number: 86969408