Customer Service & Logistics Executive (Ocean Freight)

HUAFENG (SINGAPORE) LOGISTICS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking a Customer Service & Logistics Executive to support ocean freight operations. This role involves managing shipments, liaising with vendors, and providing excellent customer service. Ideal candidates have strong communication skills, attention to detail, and can work in a fast-paced environment. Fresh graduates are welcome to apply.

Qualifications

• Min 2 years of work experience; fresh graduates are encouraged to apply.
• Strong learning desire and excellent soft skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist in coordinating and managing import/export ocean-freight shipments.
• Provide quotations to customers for export/import.
• Track and update shipments efficiently.

Skills

Excellent communication skills

Teamwork

Attention to detail

Organisational skills

Adaptability

Tools

Microsoft Excel

Sysfreight

Cargowise

Job description

ENTRY LEVEL/EXPERIENCED POSITION

Seeking a highly motivated and detail-oriented Customer Service & Logistics Executive to join our team. You will play a pivotal role in supporting our Ocean freight operations.

Operation Hours: 5.0 days work week

0900 - 1800 Mon-Fri

Job Descriptions:

• Assist in coordinating and managing import or export ocean-freight shipments
• Email liaising
• Export/Import operations, regulations and compliance process
• Provide quotations to customers (Export/Import)
• Tracking and updating of shipments
• Liaising cargo collection and delivery
• Liaising with vendors
• Any other adhoc duties as assigned by management.
• Billing & Costing

Requirements:

• Min 2 years of work experience (fresh graduates are encouraged to apply, subject to acceptance)
• Strong learning desire
• Excellent soft skills on communications and teamwork
• Preferred individuals with excellent computer skills and familiarity with Microsoft Excel
• Preferred individuals with experience using Sysfreight or Cargowise
• Ability to work in a fast-paced environment and adapt to changing priorities
• Attention to detail and organisational skills