Customer Service & Inventory Lead - Flexible Hours

MONDAYS MADE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local jewelry brand in Singapore is seeking a Customer Service Executive to handle customer inquiries and support retail operations. The role includes managing returns and warranty claims, assisting with inventory management, and ensuring a positive customer experience. Candidates should have strong organizational skills and a passion for jewelry. This position offers a competitive salary and flexible working hours.

Benefits

Competitive salary

Flexible working hours

Employee discounts

Opportunities for growth

Qualifications

• Preferred experience in e-commerce or customer service.
• Strong attention to detail and organizational skills.
• Comfortable working independently.
• Proficient in Google Sheets, PowerPoint, etc.
• Physically able to handle light lifting and packaging.
• Fluent in English.

Responsibilities

• Handle all customer queries across email and social media.
• Support order-related tasks and manage returns.
• Assist with inventory management in retail stores.
• Support store operations for new launches and peak seasons.

Skills

Attention to detail

Organizational skills

Customer service experience

Communication skills

Proficiency in basic computer tasks

Ability to work independently

Interest in jewelry

Job description

A local jewelry brand in Singapore is seeking a Customer Service Executive to handle customer inquiries and support retail operations. The role includes managing returns and warranty claims, assisting with inventory management, and ensuring a positive customer experience. Candidates should have strong organizational skills and a passion for jewelry. This position offers a competitive salary and flexible working hours.