Customer Service (Gov/ Up to $3.1k!)

ADECCO PERSONNEL PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a candidate to manage public feedback and support service excellence initiatives. The role requires a Bachelor's degree and proficiency in Microsoft Office, with strong communication skills being essential. This 11-month contract role offers a salary of up to SGD 3100, providing an opportunity to be part of a significant organizational initiative in national safety and sustainable urban innovation.

Qualifications

• Bachelor’s degree required.
• Proficiency in Microsoft Office.
• Strong written and interpersonal communication skills.
• Detail-oriented and proactive.

Responsibilities

• Manage and respond to public feedback professionally.
• Coordinate with teams for follow-up actions.
• Support service excellence initiatives.
• Compile and analyze feedback data.

Skills

Microsoft Office proficiency

Strong written communication

Interpersonal communication skills

Detail-oriented

Proactive

Team player

Education

Bachelor's degree in any discipline

Job description

The Opportunity

• Opportunity to be a part of a leading organisation supporting national safety and sustainable urban innovation
• Mon to Thu: 8.30am to 6.00pm & Fri: 8.30 am to 5.30 pm
• Nearest MRT: Ubi MRT
• 11 months contract
• Salary: Up to $3100

The Talent

• Bachelor’s degree in any discipline with proficiency in Microsoft Office
• Strong written and interpersonal communication skills
• Detail-oriented, proactive, and able to work independently or in a team
• Familiarity with public sector operations is an advantage

Job Description

• Manage and respond to public feedback in a timely and professional manner
• Coordinate with internal teams for follow-up actions and service recovery
• Support service excellence initiatives and policy implementation
• Compile and analyse feedback data for reporting purposes

Next Step

Prepare your updated resume, send to the following email: [e-mail] or contact [phone] for quick response

*Only shortlisted candidates will be contacted*

Eugene Chia

Direct Line: [phone]