Customer Service Executive (Surveyor)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

A staffing company in Singapore seeks candidates for a role involving survey assistance, data entry, and field visits. The successful applicant will work on shift schedules across Monday to Sunday, with a salary of up to $3,300. Candidates should hold a minimum diploma in a relevant field and have at least 1–2 years of customer service experience. Proficiency in MS Office is required, along with strong communication skills and the ability to work independently.

Qualifications

• Minimum Diploma qualification in Business, Marketing, or related field.
• Customer service experience of at least 1–2 years in a customer-facing role.
• Strong communication and interpersonal skills.

Responsibilities

• Assist respondents in completing surveys online or through manual collection methods.
• Accurately enter collected data into the system and ensure data integrity.
• Conduct field visits for respondents who cannot be reached via phone.
• Update call outcomes and survey progress daily using assigned tools.

Skills

Strong communication skills

Customer service experience

Ability to work independently

Time management

Proficiency in MS Office

Education

Minimum Diploma in Business, Marketing, or related field

Tools

Excel

Word

Job description

Description

Location: Novena

Working Hours: Shift Work (5 days across Monday - Sunday)

Salary: Up to $3,300

Duration: 6 Months (Renewable)

• Assist respondents in completing surveys online or through manual collection methods.
• Accurately enter collected data into the system and ensure data integrity.
• Conduct field visits for respondents who cannot be reached via phone.
• Update call outcomes and survey progress daily using assigned tools (e.g., Excel).

Requirements

• Minimum Diploma qualification in Business, Marketing, or related field.
• Customer Service Experience: At least 1–2 years in a customer-facing role.
• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Proficiency in MS Office (Excel, Word) and basic data entry tools.
• Availability to work on weekends as required by project schedules.