Customer Service Executive (Retail Showroom)

ADMIRA PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A retail company in Singapore seeks a Customer Service Executive to deliver exceptional customer service while managing showroom operations. Candidates should have at least a GCE 'N' Level, with preferred experience in customer service. You will be responsible for providing assistance to customers, managing inventory, and promoting brand awareness. Retail hours apply, including weekends and public holidays.

Qualifications

• Must possess at least GCE 'N' Level and above.
• Candidates with showroom/customer service/frontline experience preferred.
• Ability to think creatively and work independently.

Responsibilities

• Provide intuitive and enjoyable customer-centric services.
• Ensure smooth overall operations and cleanliness of the showroom.
• Manage samples and catalogue inventory.

Skills

Excellent interpersonal skills

Excellent communication skills

Creative thinking

Ability to work independently

Education

GCE 'N' Level

Job description

Job Description

Customer Service Executive (Retail)

Work Location: Ubi, Vertex

Key Roles

• Provide intuitive and enjoyable customer‑centric services by interacting and providing appropriate advice to Customer’s need and enquiries with a professional disposition at all time.
• Ensure smooth overall operations, good visual presentation and cleanliness of the showroom.
• Manage samples and catalogue inventory in the showroom.
• Ensure all walk‑in customers are well‑attended to.
• Promote brand awareness and increase customer base in CRM.

Requirements

• Candidate must possess at least GCE “N” Level and above
• Ability to think creatively and work independently
• Excellent interpersonal, communication skills.
• Candidates with showroom / customer service / frontline experience preferred.
• Required to work Retail Hours (Day), 5 Days Work Week (inclusive of Weekends and PH)