Customer Service Executive (Manufacturing)

RN Care; Singapore; On-site; SGD 35,000 - 50,000; Full time

Job summary

A Singapore-based company is seeking a candidate for managing contract agreements and customer inquiries. The position requires a Diploma in Business or Engineering and offers a chance to support sales order management. Ideal for someone with at least 2 years of experience in customer service within manufacturing. Please apply via email or contact for a confidential discussion.

Qualifications

• Minimum 2 years of working experience in customer service experience in a manufacturing environment.

Responsibilities

• In charge of supporting in maintaining all contract agreements as per company SOP.
• Responsible in answering to customer inquiries regarding order and delivery status.
• In charge of accurate management of sales order activities.

Skills

Customer service skills

Attention to detail

Education

Minimum Diploma in Business or Engineering

Job description

Job Description

• In charge of supporting in maintaining all contract agreements as per company SOP
• In charge of assisting with the creation, review and analysis of contractual documents as well as ensuring the compliance with the company guidelines.
• In charge of the accurate and timely management of sales order activities
• Responsible in answering to customer inquiries which including updates on order and delivery status.
• In charge of supporting in generating department reports for management review and discussion.
• In charge of import and export shipments
• Responsible in ensuring of contract review is conducted timely, and contract deliverables are flown down to the responsible parties in compliance to the company SOP
• Taking charge of updating customers’ profiles, contract pricing and customer order pricing in the ERP system.
• Perform other duties as assigned.

Job Requirement

• Minimum Diploma in Business or Engineering
• Minimum 2 years of working experience in customer service experience in a manufacturing environment

To submit your application, please apply online to [e-mail] or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900