Customer Service Executive (Environmental Services/Up to $3.7K) (ID: 685597)

PERSOL; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a Customer Service Executive to serve as the first point of contact for customers. You will manage inquiries and support internal teams for service delivery. Candidates should have a diploma and at least 2 years of relevant experience, with strong communication and problem-solving skills. The role offers up to $3.7K monthly.

Qualifications

• Minimum 2 years of relevant customer service or administrative experience preferred.
• Strong adaptability, problem-solving, and analytical skills required.
• Excellent communication skills with a pleasant and professional demeanor.

Responsibilities

• Serve as the first point of contact for customers via phone, email, and in-person.
• Manage inquiries, service requests, and complaints with timely follow-up.
• Coordinate with internal teams for smooth waste collection and service delivery.

Skills

Adaptability

Problem-solving

Analytical skills

Communication skills

Education

Diploma in Service Management, Business, or related field

Job description

Customer Service Executive (Environmental Services/Up to $3.7K) (ID: 685597)

Serve as the first point of contact for customers via phone, email, and in-person.

Manage inquiries, service requests, and complaints with timely follow-up and resolution.

Record and update customer details for follow-up and database accuracy.

Coordinate with internal teams to ensure smooth waste collection and service delivery.

Oversee collection schedules, purchase orders, billing, and compliance documentation.

Maintain filing systems, NAV software, and prepare monthly reports.

Support the Customer Service Manager in improving processes and customer satisfaction.

Requirements

• Possess at least Diploma in Service Management, Business, or a related field.
• Minimum 2 years of relevant customer service or administrative experience preferred.
• Strong adaptability, problem-solving, and analytical skills.
• Excellent communication skills with a pleasant and professional demeanor.
• Able to thrive in a fast‑paced environment

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)

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