Customer Service Executive (Emails, Up to $2,700)

REVUP PROSERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Singapore seeks a Customer Service Representative for a 1-year contract. The role involves assisting customers with inquiries and complaints, emphasizing communication and problem-solving skills in a dynamic environment. Successful candidates will be professional and responsive, working weekdays and a weekend.

Qualifications

• Proven experience in customer service, preferably in email.
• Excellent written communication skills.
• Strong problem-solving skills.

Responsibilities

• Respond to customer inquiries via email, hotline, and in-person.
• Resolve customer complaints and issues to ensure satisfaction.

Skills

Written Communication

Problem-Solving

Tools

Customer Service Software

Job description

Details:

1 Year Contract

Up to $2,700

10am – 7pm (Rostered 4 weekdays and 1 weekend)

Central

Duties:

• Respond promptly and professionally to customer's enquiries via emails, hotline and in-person
• Assist in resolving customer complaints and issues to ensure satisfaction.

Requirements:

• Proven experience in a customer service role, preferably in email support.
• Excellent written communication skills with a focus on clarity and professionalism.
• Strong problem-solving skills and ability to handle difficult situations.
• Familiarity with customer service software and tools is an advantage.

Interested applicants, please click Apply Now

Chow Zi Qing

R2199258

Revup Proservices Pte Ltd

EA.24C2366