Customer Service Executive [Beauty | Up to $4,800 + AWS]

Good Job Creations (Singapore) Pte Ltd; Singapore; On-site; SGD 25,000 - 35,000; Full time

Job summary

A customer service firm in Singapore is looking for a candidate to deliver quality support and assist clients through various channels. Responsibilities include managing follow-ups, appointment reminders, and performing administrative tasks. Ideal candidates should have at least 1 year of customer service experience and strong interpersonal skills. Retail hours including weekends may be required.

Qualifications

• Minimum 1 year of experience in customer service or similar roles.
• Ability to work retail hours, including weekends and public holidays.
• Strong interpersonal and communication skills.
• Capable of working independently with minimal supervision.

Responsibilities

• Deliver first-level support and quality customer service via phone and email.
• Build rapport with clients through calls and text messages.
• Manage appointment reminders and client follow-ups.
• Perform administrative tasks to support daily operations.
• Any other ad-hoc duties assigned.

Skills

Customer service experience

Strong interpersonal skills

Communication skills

Ability to work independently

Job description

Responsibilities:

• Deliver first-level support and quality customer service via phone and email
• Build rapport with clients through calls and text messages from provided leads
• Manage appointment reminders and client follow-ups
• Perform administrative tasks to support daily operations
• Any other ad-hoc duties assigned

Requirements:

• Minimum 1 year of experience in customer service or similar roles
• Ability to work retail hours, including weekends and public holidays
• Strong interpersonal and communication skills
• Capable of working independently with minimal supervision

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.