Customer Service Executive [Beauty | Up to $3.3k basic + Commission + AWS]

GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a Customer Service Representative to provide first-level support via phone and email. The ideal candidate will have at least 1 year of experience in customer service, be able to work retail hours, and possess strong interpersonal skills. Join a dynamic team focused on delivering quality service and support to clients.

Qualifications

• Minimum 1 year of experience in customer service or similar roles.
• Ability to work retail hours, including weekends and public holidays.
• Positive attitude, team-oriented, and eager to learn.

Responsibilities

• Deliver first-level support and quality customer service via phone and email.
• Manage appointment reminders and client follow-ups.
• Perform administrative tasks to support daily operations.

Skills

Customer service experience

Interpersonal skills

Communication skills

Ability to work independently

Job description

[Job ID: 1150140]

Responsibilities:

• Deliver first-level support and quality customer service via phone and email
• Build rapport with clients through calls and text messages from provided leads
• Manage appointment reminders and client follow-ups
• Perform administrative tasks to support daily operations
• Any other ad-hoc duties assigned

Requirements:

• Minimum 1 year of experience in customer service or similar roles
• Ability to work retail hours, including weekends and public holidays
• Strong interpersonal and communication skills
• Capable of working independently with minimal supervision
• Positive attitude, team-oriented, and eager to learn

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Felicia Chiam Kar Min
EA Personnel Reg. No.: R25152370
EA Licence No.: 07C5771