Customer Service Executive (Air Freight)

StaffKing Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking an experienced professional to manage customer requests for air freight cargo space. The ideal candidate will have at least 3 years of air freight forwarding experience and will coordinate with airlines and partners to ensure efficient cargo movement. Responsibilities include data entry, monitoring shipments, and collaborating with import/export teams for seamless operations.

Qualifications

• At least 3 years of air freight forwarding experience.

Responsibilities

• Handle daily customer requests for quotations on air freight cargo space bookings.
• Coordinate with airlines or GSAs to secure and confirm cargo space.
• Provide customers with solutions for complex cargo shipments.
• Collaborate with partners to plan and execute efficient cargo movement.
• Monitor cargo shipments and keep customers updated on dispatch and arrival.
• Enter data accurately into the in-house freight system.
• Work closely with export and import teams to ensure seamless cargo operations.

Job description

Job Scope

Handle daily customer requests for quotations on air freight cargo space bookings.

Coordinate with airlines or GSAs to secure and confirm cargo space.

Provide customers with solutions for complex cargo shipments.

Collaborate with partners to plan and execute efficient cargo movement.

Monitor cargo shipments and keep customers updated on dispatch and arrival.

Enter data accurately into the in-house freight system.

Work closely with export and import teams to ensure seamless cargo operations.

Requirement

At least 3 years of air freight forwarding experience.

Application

To apply, kindly click on the "APPLY NOW" button and job details.

We regret that only shortlisted candidates will be notified.