Customer Service Executive #74036

Anradus; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking a Customer Service Executive to coordinate communication with customers and agents, manage reservations, and track shipments. The ideal candidate should have at least 1 year of relevant experience and be proficient in Microsoft Office. This is a permanent position with a salary of up to $3000 plus variable bonus.

Qualifications

• Minimum 1 year of relevant experience.

Responsibilities

• Coordinate communication with customers and agents.
• Manage airline space reservations through phone and email.
• Track shipments and check their status regularly.
• Confirm pricing and terms for awarded shipments.
• Process shipments using EDI software.
• Organize local handling services.
• Collaborate with operations and finance departments.

Skills

Proficient in Microsoft Office

Communication skills

Customer service orientation

Job description

Job Overview

• Industry/ Organization Type: Logistics/ Transportation
• Position Title: Customer Service Executive
• Working Location: Ubi
• Working Hours: 5.25 days (Rotational Saturdays after confirmation, all Saturdays are WFH) (Mon to Fri: 8.30am - 5:30pm) (Sat once a month: 8.30am - 12.30pm)
• Salary Package: Up to $3000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Coordinate communication with customers, overseas agents, and handle phone calls.
• Manage airline space reservations through phone and email liaisons with carriers.
• Track shipments and regularly check their status.
• Confirm pricing and terms for awarded shipments.
• Process shipments using EDI software.
• Organize local handling services.
• Collaborate with operations and finance departments to ensure smooth sales operations.
• Other ad-hoc duties which may be assigned.

Qualifications & Experience

• Minimum 1 year of relevant experience.
• Proficiency in Microsoft Office.

Application Methods

• Submit your application by clicking the APPLY button.
• Email your resume to [e-mail]. Please indicate #74036 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it is likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.